Citi, the banking partner for institutions with cross-border needs, has forged a new partnership with Google Cloud, the global AI, infrastructure, developer, data and security service provider, to modernise its technology infrastructure and enhance employee and client experiences on cloud-based applications.
Through a strategic, multi-year agreement, Citi will migrate multiple workloads and applications to secure and scalable infrastructure from Google Cloud. By modernising its technology infrastructure on Google Cloud, Citi will unlock the ability to offer improved digital products, streamline employee workflows, and run high-performance computing and analytics platforms.
Citi will also use Google Cloud’s Vertex AI platform to deliver generative AI capabilities across the company. With Google Cloud, Citi can fuel its generative AI initiatives related to developer toolkits, document processing, and digitisation capabilities to empower customer servicing teams.
“Citi is on a mission to modernise our infrastructure and increase our safety and soundness so that our businesses can continue to serve our clients with speed and agility,” explained Tim Ryan, head of technology and business enablement for Citi. “Leveraging Google Cloud opens up a whole new frontier for us in how we can run applications with faster and more comprehensive outputs, and provide our colleagues with the tools they need to deliver for our clients.”
Security comes first
Google Cloud’s secure infrastructure enables financial institutions to embrace digital transformation while safeguarding sensitive data and meeting stringent regulatory, policy, and business requirements.
“Our strategic partnership with Citi to continue to modernise its technology infrastructure and drive enterprise-wide innovation underscores Google Cloud’s commitment to helping the financial services industry transform with cloud and AI technology,” said Thomas Kurian, CEO of Google Cloud. “By combining Citi’s deep banking and customer experience expertise with Google Cloud’s leading cloud and AI capabilities, we can deliver significant benefits to Citi’s clients and employees.”
Google Cloud’s robust foundation is built with a defence-in-depth approach, incorporating multiple layers of security such as data encryption at rest, in transit, and in use with Confidential Computing. Google Cloud also meets key industry standards through comprehensive compliance certifications like PCI DSS, ISO 27001, and SOC 2.
